Information We Collect
At Online Consultation UK, we believe transparency is the foundation of a successful food habit coaching relationship. When you engage with our educators, we collect specific data points to ensure the guidance you receive is accurate and safe.
This includes personal identifiers such as your name, email address, and phone number, alongside lifestyle data you provide during sessions—such as daily activity levels, sleep patterns, and typical dietary preferences. We collect this via our secure booking forms and during our live video sessions.
Why We Process Your Data
The primary purpose of data processing is to deliver the educational resources and expert guidance you requested. We use your information to:
- Schedule and manage your online consultation sessions.
- Tailor instructional materials to your specific lifestyle improvements.
- Notify you of updates regarding our nutrition standards or platform changes.
Data Security & Retention
We implement robust technical and organisational measures to protect your personal data from unauthorised access. Your records are stored on encrypted servers and are only accessible by the consultant assigned to your account.
We retain your personal data for as long as is necessary to provide our services and fulfill the goals outlined in your personal nutrition plan. Once our professional relationship concludes, your data is securely archived and eventually deleted in accordance with UK statutory requirements, unless you request earlier removal.
Third Party Links
Our site may include links to external websites. Clicking those links may allow third parties to collect data about you. We do not control these websites.
Cookies Tool
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